Shipping policy

Shipping

Our team works hard to ship your order as quickly as possible. We aim to dispatch it the same day, but it may take up to two business days from the point of order.

Standard: 2-3 business days from point of dispatch.

Express: 1-2 business days from point of dispatch. 

 

Returns 

We accept returns within 14 days of delivery. Items must be unused and in their original packaging. Please include your order number and name with your return. The sender is responsible for postage costs. We cannot take responsibility for lost packages, so please keep a record of your tracking number when shipping the return. The price of the item(s) will be refunded, but the original shipping cost will not be. Refunds will be issued back to the original payment method.

Returns Address
Microcement Essentials
30 Foxglove Close
Burgess Hill
RH15 8UY